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Management: Leading and Collaborating in the Competitive World ISBN9780071220620
Bateman and Snell's Management: Leading & Collaborating in a Competitive World is a text with a fully modernized functional approach. This text is maintaining the four traditional functions of planning, organizing, leading, and controlling, while modernizing and re-visioning the concepts as delivering strategic value, building a dynamic organization, mobilizing people, and learning and changing. Bateman/Snell' results-oriented approach is a unique hallmark of this textbook. In this ever more competitive environment there are five essential types of performance, on which the organization beats, equals, or loses to the competition which are cost, quality, speed, innovation and service. These five performance dimensions, when done well, deliver value to the customer and competitive advantage to you and your organization. Throughout the text Bateman & Snell remind students of these five dimensions and their impact on the 'bottom line' with marginal icons contributing to the leadership and collaboration theme, which is the key to successful management. People working with one another, rather than against, is essential to competitive advantage.
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Table of contents |
Part One Foundations of Management
1. Managing
Appendix A The Evolution of Management
2. The External Environment and Organizational Culture
3. Managerial Decision Making
Part Two Planning: Delivering Strategic Value
4. Planning and Strategic Management
5. Ethics and Corporate Responsibility
Appendix B The Caux Round Table Principles of Ethics
Appendix C Managing in Our Natural Environment
6. International Management
7. Entrepreneurship
Appendix D Information for Entrepreneurs
Part Three Organizing: Building a Dynamic Organization
8. Organization Structure
9. Organizational Agility
10. Human Resources Management
11. Managing the Diverse Workforce
Part Four Leading: Mobilizing People
12. Leadership
13. Motivating for Performance
14. Teamwork
15. Communicating
Part Five Controlling: Learning and Changing
16. Managerial Control
17. Managing Technology and Innovation
Appendix E Operations Management in the New Economy
18. Creating and Managing Change
Glossary
Notes
Photo Credits
Indexes |